Shipping Policy

1.Shipping time

Processing Time: Orders ship within 24 hours on weekdays (weekends and holidays may experience delays).

Shipping Method: Default international express delivery via DHL or FedEx (upgradeable delivery options available).

2. Scope of transportation

Service Areas: North America, the European Union, Japan, South Korea, Australia, New Zealand, and other major countries.

Tariffs: Customs duties may apply in some countries and are the responsibility of the recipient.

3. Please inspect the package upon delivery. If the outer packaging is damaged, please refuse to accept it and take photos as evidence. If you authorize someone else to sign for it, it will be deemed as your acceptance. For any subsequent questions, please provide unpacking video proof.

Special Notes

Return Address: Depending on the country, returns may be made to a designated warehouse (provided after confirmation by customer service).

Refund Time: Refunds to credit cards/PayPal typically take 3-15 business days.

Promotional Items: Special policies may apply to promotional items.

Customer Service ⏰ Service hours: GMT+8, 9:00 AM - 6:00 PM, open all year round Contact email: 19903742333@163.com